You should receive a reply within 24 hours , usually sooner. If you are reporting a problem with the website , please include as much information as possible.

  • Do attach a picture of your watch or at least provide me with a model number .
  • Do not send manufacturer boxes
  • Do include a work order or copy of our emails conversations  and  include your email address, phone number and shipping information.
  • Do tell me where you are from when you email me
  • If you want to use any of the fancy expensive courriers like UPS or FedEx , you need to let me know in advance  .

Make sure you have read  and agreed to the terms of service .Thank you. ( If you don't hear back from me withn 24 hours check your SPAM folder ). 

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